RETURN – BOUGHT IN STORE
To return your item(s) bought in store for a credit note or where possible make an exchange, visit any Lapsdom store within 28 days of purchase.
If your item is faulty, we will provide a full refund. Please provide a valid proof of purchase, such as a till receipt or bank statement.
Please note: Items bought in store can only be returned to stores. You will not be able to return store products via post.
CAN I EXCHANGE AN ORDER?
No, we do not exchange items.
In the event you change your mind, you can return an online item for a full refund only. For details on how to return, please check the Returns articles in this help centre.
CAN I RETURN MORE THAN ONE ORDER IN THE SAME PARCEL?
Please return each order separately and include any packaging that forms part of the goods with your valid proof of purchase.
CAN I RETURN AN ONLINE ORDER TO A STORE?
No.
Stores are only able to accept and process returns for items that were bought from stores.
For returning items ordered online, you would need to arrange to send them to the appropriate returns address.