We offer free standard delivery on all items delivered. The majority of our deliveries are carried out via Lapsdom and are on a 2 – 5 working day service. If you need the item quicker we can offer a fast tracked service.
Our website does not provide free shipping,our transportation plans are Flat shipping £3.99,Express shipping£5.99 and Next-Day shipping£8.99.
For Next Day Service, items must be be ordered before 1pm. Next Day Service is next WORKING DAY. Orders for Next Day placed on a Friday, before 1pm will be delivered on Monday NOT Saturday. Orders placed over a Bank Holiday / Weekend will not be dispatched until the next working day.
Next Day to a Business address with be delivered during business hours. Next Day to a Home address can be anytime day or evening.
Items ordered after 1 pm will be classed as the following working day delivery. Therefore orders received after 1pm on a Monday will be sent on a Tuesday and received on a Wednesday.
Next Day service is only guaranteed for UK Mainland address, NOT Highlands, Islands and remote areas. If you select Next Day service to these areas it can be 2 to 3 days. The standard service to these areas can take much longer. Please Phone for Next Day to Highlands & Islands.
Express International services are available such as Express Next Day, Express Saver 3 Days.
*IMPORTANT NOTICE* Parcel and contents must be checked within 48 hours of receipt and any damages must be reported within this timeframe. Please note that if your parcel is not delivered within the expected time frame then please contact us on +44 7837 584563 so that we can track the parcel for you – once 28 days have lapsed from your expected delivery date we are unable to claim for lost items with the courier and as such may not be able to track an undelivered item. This can then affect any claim for a refund or additional items being sent out.
If you are not home when delivery is attempted then the courier should attempt delivery on 2 more occasions. If the item is still not delivered then it will be returned to us. If you have received a card from the delivery but fail to collect your parcel prior to it being returned to us then please contact the office to discuss our Return to Sender Policy. We would not refund postage charges for items Returned to Sender.
All items are sent either Royal Mail or via Courier on a 2-5 (working) day service. In the event that there is a delivery issue or if you wish to track your parcel and require a tracking number please call Lapsdom on +44 7837 584563 and we would be happy to help.